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First Hand Recruitment

First Hand Recruitment are a UK Technical Recruitment Agency specialising in the Engineering, Defence, Technology and Security Industries. They offer a one-stop shop for permanent, contract and retained search services and work with some of the UK’s leading companies to fulfil their technical recruitment needs.

Start-up business First Hand have over 10 year’s industry experience; have been recognised with Industry Awards for excellence and expertise in their specialist sectors.

The brief

First Hand Recruitment

Andrew Dunne, Director at First Hand explained “As a startup we needed to make sure that the system we chose would allow us to maximise opportunities for both our clients and candidates. Our main priority was that the database had to be configured with our coding. We wanted a system that once configured could be built on to meet our requirements as a business. Another consideration we needed to give was system delivery and accessibility; being a start-up we are a flexible mobile outfit so we needed to be able to access the database via The Cloud.”

The solution

First Hand’s top priority was the ability to code the system to meet their business requirements. Andrew said, “we knew that the coding process would take a little time. However, because Profile is so easy to use we quickly had a database that was set to our specialisms that can be easily built on and customised inline with our business requirements“

Another consideration for First Hand was the system’s scalability and flexibility, Andrew stated, “We are hoping to grow as a company over the next couple of years and I know that we will be able to do this with Profile and Microdec’s support.” Andrew continued, “We wanted a system that was flexible to the needs of a growing business. Not only can we tweak and add coding to the database but we are able to easily [grow] when we want without the need to go through a costly data transfer, further future proofing our investment.”

As a start-up, cost and reliability were major factors when choosing software for First Hand. Andrew said, “We needed to make sure that our new system was cost effective and we found that Profile was fair on cost. I heard Microdec’s software solution was not only the best but also the most reliable on the market. We have had absolutely no problems since implementation.”

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