Michael Page International (or PageGroup as they are better known now) is one of the world’s leading recruitment consultancies. Founded in 1976 in London by Bill McGregor and Michael Page, the group now operates in 35 countries, has 153 global offices, employs 5600 people worldwide and is listed on the London Stock Exchange.

As a recruitment consultancy practice, Michael Page acts as an intermediary on behalf of clients, identifying and sourcing candidates for recruitment into permanent, contract, temporary and interim positions. The recruitment business is a highly competitive industry. Competition has been intensified still further by current global economic conditions. As a result, the pressure is on for consultancies to differentiate themselves from their competitors and to react quickly to fast changing market conditions.

The brief

Michael Page International

The company had been using Microdec’s Profile R5 & Profile 2000 database solutions since 1991 and although they had served Michael Page very well, the company wanted to provide its users with a new workflow interface and greater integration with Intranet and Internet technologies. Better workflow interfaces make consultants more productive, improve management information and ultimately enhance the client experience. Michael Page needed to find a supplier who could offer support across its worldwide operations and provide a solution that would accommodate not only current but also future business needs along with its Internet integration plans. It drew up a shortlist of over 50 companies, which was soon reduced to just a few who could potentially meet all its business requirements. These were then put through a rigorous evaluation process. This consisted of two stages: first, a 'model office' to test solutions in a real-life environment; and second, a qualified benchmarking test.

The solution

Profile handles the complete recruitment process, from business development, client and candidate CRM and vacancy management through to appointment. It incorporates a relational database of company, vacancy and candidate records with associated multimedia documents, for which search results can be produced in seconds. As part of the benchmarking tests, Michael Page stipulated how fast data windows should open or search results be returned. Profile performed over 400% faster than these requirements on a database with over 30 million records, illustrating that it was more than capable of meeting the company’s business needs.
Now, in 2016 Microdec are again rolling out the latest version of Profile to their global offices to provide even more advantages to their consultants and managers alike.

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