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Helpdesk

Microdec is the expert in recruitment systems, processes and software.

The Company

Formed in 1983, we quickly became the top software supplier for many leading recruitment companies around the world, with offices in the United Kingdom & Australia serving and helping drive success for our global client base.

What We Do

We work relentlessly to maintain a business that our clients value, which business leaders recommend to their peers, that users cant live without and our employees are proud of.

Microdec’s Recruitment software is a powerful database and workflow tool that can be configured for individual needs with bespoke automated prompts and routines. Thousands of users around the world benefit from the efficiencies of our comprehensive solutions.

Medium and large recruitment businesses benefit from partnering with Microdec because we consistently help deliver user engagement, easier matching of canidadates to roles, efficient processes and increased profits. These include implementation consultancy, project management, account management, configuration, bespoke development, system integration, training and a support Helpdesk with a reputation for quality, fast problem resolution.

Specialists in recruitment
Our software is designed exclusively for the recruitment industry, to provide the specific features that recruiters need. Our history, combined with the fact that many of our staff are former recruiters themselves, mean we are ideally placed to understand your business.

99.9% Uptime
Our Cloud based infrastructure is served from secure, disaster-proof locations for industry-leading uptimes. We take care of all backups, server maintenance and upgrades for our customers.

User Group Input
Developing the right application for you, through listening to, understanding and meeting our customers’ needs.

Quality Service
Microdec has built up an enviable reputation based on our quality of service and customer care. We are dedicated to long-term partnerships, from initial implementation to the continued support via a team of Technical Account Managers and Helpdesk. Many of our clients have been with us for years, as we work together to support their businesses as they develop and grow. We are proud to receive regular excellent feedback from our clients.

Microdec Timeline

Microdec Timeline

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